Returns & Exchanges

At Vernal, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.