Frequently Asked Questions
Everything you need to know about bringing Vernal into your home.
What materials are used in Vernal furniture?
We prioritize sustainability and durability, using FSC-certified solid woods, premium organic linens, and recycled metal hardware to ensure each piece lasts for generations.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For larger furniture items requiring White Glove Delivery, please allow 3-4 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer fabric swatches before I purchase?
Yes, we offer complimentary swatch kits for our entire upholstery collection so you can experience the texture and color in your own lighting before committing.
Does Vernal provide professional assembly services?
Most of our large furniture pieces include complimentary White Glove Delivery, which covers room-of-choice placement, full assembly, and removal of all packaging materials.
How do I care for my Vernal textiles?
We recommend professional dry cleaning for our linen covers and spot cleaning for velvet items. Always avoid direct sunlight to prevent natural fiber fading.